MSGNI BPO - Business Process Outsourcing
Four people in an office meeting seen through a glass window, two women and two men, working and discussing around a table with laptops and papers

Outsource Smarter.
Scale Faster. Perform Better.

World-class, rural-sourced talent from the Philippines, delivering round-the-clock support that drives operational efficiency and sustainable savings.

Up to 70% savings on staffing costs.
Fully managed office facilities with dependable IT support available around the clock.
Access top-tier, English-speaking talent.
Easily scale up or down your team without local HR burdens.
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Performance with Purpose

Multi Source Global Network, Inc. (MSGNI BPO) is a Philippine-based IT BPO and KPO company established in 2009. We provide tailored outsourcing and IT solutions such as market research, contact center services, and supply chain support to local and global clients.

Our rural impact sourcing model enables us to deliver cost-efficient, high-quality services by harnessing skilled local talent. Driven by innovation, disciplined execution, and operational excellence, MSGNI BPO creates measurable value for clients while generating sustainable economic impact in the communities we serve.

Our Core Values in Action

At MSGNI BPO, our values guide how we work, innovate, and partner with clients worldwide.

Global Mindset, Local Strength

We serve a diverse global market while empowering Filipino talent through sustainable rural impact sourcing.

Client-Centered Excellence

We deliver customized IT-BPO and KPO solutions designed to meet each client's unique business needs.

Purpose-Driven Impact

We continuously innovate and uphold the highest standards of quality, efficiency, and performance to help our clients stay competitive.

Integrity & Trust

We build long-term partnerships grounded in transparency, accountability, and reliability.

Empowering People

We nurture talent, foster collaboration, and support growth. Our people are our greatest strength.

Our Mission

Our mission is to empower businesses worldwide by delivering innovative, tailored BPO and KPO solutions. We leverage exceptional talent and sustainable sourcing strategies to drive operational excellence, enhance competitiveness, and create meaningful value for our clients and communities.

Our Vision

To be a leading global BPO partner, empowering businesses of all sizes through innovative, tailored solutions, exceptional Filipino talent, and socially responsible sourcing that drives competitive advantage and sustainable growth.

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Experience the MSGNI difference – where purpose meets performance.

Filipino professionals working in modern office

Your High-Performing Team Starts in the Philippines

MSGNI BPO connects you with high-performing professionals chosen through a rigorous selection process. Whatever services your business requires, we carefully match you with exceptional Filipino talent who possess the right skills, experience, and mindset to support your goals and scale alongside your company.

Sales and marketing icon

Sales & Marketing

  • B2B Lead Generation
  • Email Marketing
  • Sales Development
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Customer service icon

Customer Support

  • Customer Service (Tier 1 & 2)
  • Live Chat Support
  • Email & Ticket Support
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HR and recruitment icon

HR & Recruitment

  • Staff Leasing
  • Technical Recruiting
  • Executive Headhunting
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Architectural design icon

Architectural Design

  • CAD Design & Drafting
  • 3D Modeling
  • Technical Documentation
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IT operations icon

IT Operations

  • IT Technical Support
  • Database Management
  • Data Processing & Analysis
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IT development icon

IT Development

  • Full-Stack Development
  • Back-end Development
  • Front-End Development
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Build Your Dream Team Today

TALENT ACQUISITION OVERVIEW PROCESS

MSGNI BPO helps businesses streamline workforce management and attract top talent. Our comprehensive solutions, ranging from staff leasing to executive recruitment, are tailored to client's unique needs, enabling to focus on core business while rapidly handling business HR challenges. We attract, engage, and hire top talent that fits company goals and culture. Our structured approach makes client hiring process efficient, effective, and focused on results.

1

ROLE ADVERTISEMENT

Craft engaging ads by clearly defining the role, writing compelling descriptions, and highlighting key company culture while precision. Choose the best channels and social media platforms to notify, optimize criteria for greater reach, and monitor performance to attract the right talent.

2

APPLICATION REVIEW

Screen applications efficiently by evaluating qualifications, experience, and alignment with the role. Shortlist candidates who meet the requirements and demonstrate potential. Ensure consistent criteria and timely feedback to move the best talent forward.

3

SCREENING/SHORTLISTING

Assess shortlisted candidates through initial screening interviews, focusing on qualifications, and role specific skills. Narrow down the list to the most promising candidates for the next stage of the hiring process.

4

FINAL ASSESSMENT

Conduct in-depth interviews & assessments to evaluate the top candidates' technical skills, experience, and problem-solving abilities. Use structured methods to ensure fair comparisons and select the best fit for the role to progress in the next step/process.

5

ENDORSEMENT

Present the final candidate to client with a comprehensive evaluation report, highlighting key strengths, technical qualifications, and fit for the role and ensuring alignment with the hiring criteria, and facilitate discussions for final approval.

Frequently Asked Questions

Everything you need to know about our outsourcing services for businesses worldwide

WHAT SERVICES DOES MSGNI BPO OFFER?

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WHAT SERVICES DOES MSGNI BPO OFFER?

MSGNI BPO provides a comprehensive range of IT-BPO and KPO services, including market research data management, contact center support, IT solutions, content management, global supply chain logistics, and online English teaching. Our tailored solutions cater to the unique needs of diverse industries, ensuring seamless and efficient business operations.

WHICH INDUSTRIES DO YOU SPECIALIZE IN?

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WHICH INDUSTRIES DO YOU SPECIALIZE IN?

We specialize in serving diverse industries, including Technology, Healthcare, Finance, Retail, E-commerce, Manufacturing, Telecommunications, and Education. Our team is fully equipped to deliver customized outsourcing solutions tailored to the unique needs of each sector.

HOW DO I START WORKING WITH MSGNI BPO?

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HOW DO I START WORKING WITH MSGNI BPO?

Getting started with MSGNI BPO is easy. Simply reach out to us through our website, phone, or email. We'll schedule an initial consultation to understand your specific needs and explore how we can support your business. From there, we'll craft a customized service plan to kick off our partnership.

CAN I CUSTOMIZE THE SERVICES TO FIT MY BUSINESS NEEDS?

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CAN I CUSTOMIZE THE SERVICES TO FIT MY BUSINESS NEEDS?

Absolutely! Our services are fully customizable to meet the unique needs of your business. During our initial consultation, we'll work closely with you to understand your requirements and tailor our solutions to align with your goals.

HOW DO YOU HANDLE QUALITY CONTROL?

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HOW DO YOU HANDLE QUALITY CONTROL?

Quality control is a top priority at MSGNI BPO. We implement rigorous monitoring and evaluation processes to ensure all services meet our high standards. Our teams receive continuous training, and we regularly use performance metrics to assess and enhance service delivery.

HOW DO YOU ENSURE THE SECURITY OF OUR DATA?

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HOW DO YOU ENSURE THE SECURITY OF OUR DATA?

At MSGNI BPO, data security is a top priority. Our IT infrastructure features advanced security measures, including encryption, firewalls, and regular security audits. We also adhere to international data protection regulations to ensure that your information remains confidential and secure.

WHAT IS THE TYPICAL TIMELINE FOR ONBOARDING?

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WHAT IS THE TYPICAL TIMELINE FOR ONBOARDING?

The onboarding timeline depends on the complexity and scope of the services you need. However, we aim to ensure a smooth and efficient process, typically completing onboarding within 1 to 4 weeks, based on your business's specific requirements.

WHERE ARE YOUR OFFICES LOCATED?

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WHERE ARE YOUR OFFICES LOCATED?

MSGNI BPO has offices in Quezon City, Calapan, and Bataan in the Philippines. We strategically choose our locations to leverage local resources while maintaining a high level of service quality.

OUR CLIENTS

IncNet company logo

Incnet

Hardware & General Supplies logo

Hardware & General Supplies

Moya & Co company logo

Moya & Co

DCA

DCA

spypoint

Spypoint

sigma

Sigma

vosker

Vosker

bluesource

Bluesource

IncNet company logo

Incnet

Hardware & General Supplies logo

Hardware & General Supplies

Moya & Co company logo

Moya & Co

DCA

DCA

spypoint

Spypoint

sigma

Sigma

vosker

Vosker

bluesource

Bluesource

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OUR MANAGEMENT TEAM

Meet the experienced leaders driving MSGNI BPO's success. Our management team combines decades of industry expertise with innovative strategies to deliver exceptional staffing and business process solutions to our clients.

ARTURO C. AREOLA

ARTURO C. AREOLA

Founder & CEO

JINKY P. AREOLA

JINKY P. AREOLA

Chief Administrative Officer

SHELAMARIE M. BELTRAN

SHELAMARIE M. BELTRAN

Corporate Legal Consultant

JAYFERSON I. RELOX

JAYFERSON I. RELOX

Head, Data Services Operations

ELAIZA JHANE RON

ELAIZA JHANE RON

Head of Data Research | Lead Generation Team

AILYN C. ILLAGA

AILYN C. ILLAGA

Head of Training & Development

LALAINE GUMIRAN

LALAINE GUMIRAN

IT-BPO Project Manager

VERNILYN MUNAR

VERNILYN MUNAR

HR/Payroll Officer

JODELIN DE GUZMAN

JODELIN DE GUZMAN

FAB Admin Officer

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